Stripe card_declined: what it means and how to fix it
The generic decline. The card was declined and the issuer gave no more specific reason, or Stripe is passing a decline_code alongside it.
Should you retry?
Soft decline: retrying later can work
Common causes
- Issuer declined without detail
- Insufficient funds or a spending limit
- Issuer risk checks
How to recover the payment
- Read the decline_code on the charge for the real reason
- Retry on a schedule for soft reasons
- Email the customer to update their card if retries fail
See how much failed payments cost you
Korrali Revenue looks for revenue leaks in your Stripe account, including failed payments and duplicate charges, and shows what each one costs.
Other decline codes
General information based on Stripe's documented decline codes. Issuer behaviour varies. Check Stripe's current documentation for your account.