Stripe decline codes

Stripe card_not_supported: what it means and how to fix it

The card does not support this type of purchase, for example certain recurring or cross-border payments.

Should you retry?

Needs customer action: retry only after they update or confirm

Common causes

  • Card type does not allow this transaction
  • Restrictions on the card product

How to recover the payment

  • Ask for a different card
  • Offer another payment method such as bank debit

See how much failed payments cost you

Korrali Revenue looks for revenue leaks in your Stripe account, including failed payments and duplicate charges, and shows what each one costs.

Other decline codes

General information based on Stripe's documented decline codes. Issuer behaviour varies. Check Stripe's current documentation for your account.