Stripe decline codes

Stripe card_velocity_exceeded: what it means and how to fix it

The customer has tried to use the card too many times or spent beyond the card's limits in a short period.

Should you retry?

Soft decline: retrying later can work

Common causes

  • Too many attempts in a short time
  • Spending or transaction count limit

How to recover the payment

  • Wait at least a day before retrying
  • Avoid retry storms that trigger velocity limits

See how much failed payments cost you

Korrali Revenue looks for revenue leaks in your Stripe account, including failed payments and duplicate charges, and shows what each one costs.

Other decline codes

General information based on Stripe's documented decline codes. Issuer behaviour varies. Check Stripe's current documentation for your account.