Stripe lost_card: what it means and how to fix it
The card has been reported lost, so the issuer declined the payment.
Should you retry?
Hard decline: do not keep retrying the same card
Common causes
- Cardholder reported the card lost
How to recover the payment
- Do not retry
- Ask for a new payment method without revealing the specific reason
- Do not tell the customer the code, only that the payment did not go through
See how much failed payments cost you
Korrali Revenue looks for revenue leaks in your Stripe account, including failed payments and duplicate charges, and shows what each one costs.
Other decline codes
General information based on Stripe's documented decline codes. Issuer behaviour varies. Check Stripe's current documentation for your account.