Stripe decline codes

Stripe pickup_card: what it means and how to fix it

The card cannot be used and the issuer wants it retained, typically because it is lost, stolen or compromised.

Should you retry?

Hard decline: do not keep retrying the same card

Common causes

  • Lost or stolen card
  • Card compromised

How to recover the payment

  • Do not retry
  • Ask for a different payment method

See how much failed payments cost you

Korrali Revenue looks for revenue leaks in your Stripe account, including failed payments and duplicate charges, and shows what each one costs.

Other decline codes

General information based on Stripe's documented decline codes. Issuer behaviour varies. Check Stripe's current documentation for your account.